Frequently Asked Questions
Everything you need to know about your journey to healthier skin.
Are REMEDY products suitable for sensitive skin?
Yes, all our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive and reactive skin.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically arriving within 7-14 business days.
What is your return policy?
We offer a 30-day 'Glow Guarantee.' If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund, even if it has been opened.
Are your products cruelty-free and vegan?
Absolutely. REMEDY is committed to ethical beauty; we never test on animals, and 100% of our ingredients are vegan-friendly and sustainably sourced.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer subscription discounts?
Yes! When you subscribe to your favorite REMEDY essentials, you save 15% on every order and can customize your delivery frequency at any time.